Privacy Policy

Effective January 1, 2026

Alabaster Concrete, concretealabaster.com, hi@concretealabaster.com

What this policy covers

This policy explains what information Alabaster Concrete collects when you use our website, why we collect it, how long we keep it and what you can ask us to do with it. We're a concrete contractor in Alabaster, AL, and this site exists so homeowners and property owners can learn about our work and reach us for an estimate.

It applies to this website and to the messages you send us through it. It doesn't cover other websites you reach from a link on ours, because those sites have their own privacy practices.

Information you give us

When you fill out our contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the property and a description of the job, such as a new driveway, a patio or a cracked slab.

Our contact form is run by an outside form service, so your answers pass through that service before they reach us. That service handles your information under its own privacy policy.

If you call us at (659) 901-5011 or email us, we keep the details you share so we can follow up on your request.

Information collected automatically

Like most websites, ours can collect basic technical information when you visit. This can include your browser type, device type, the pages you look at, how long you stay and the general area you're browsing from, based on your internet connection.

We may use analytics tools to gather this information, so we can see which pages people find useful and fix ones that aren't working. This information tells us how the site is used overall. We don't use it to identify you by name.

Cookies

Cookies are small files your browser stores when you visit a website. Our site and the tools on it may use cookies to keep pages working properly and to count visits for the analytics described above.

You can block or delete cookies in your browser settings. The site should still work if you do, though some features may not behave as expected.

How we use your information

We use the information you send us to answer your questions, schedule an estimate at your property, prepare a quote and carry out and follow up on the work you hire us to do.

We use technical and analytics information to keep the site running and to make it easier to use.

We don't sell your personal information. We share it only with the services that help us run this website and our business, such as our form and analytics providers, or when the law requires us to.

How long we keep it

We keep the details you send us for as long as we need them to respond to you, complete your job and keep reasonable business records, such as estimates and job history. When we no longer need them, we delete them or keep them in a form that no longer identifies you.

Analytics information is kept for the period set by the analytics tool we use, and is usually reviewed only as overall totals.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we need to keep certain records for legal or business reasons, and if so we'll tell you which ones.

You can also ask us to stop contacting you at any time, and we will.

Depending on the state you live in, you may have additional rights under that state's privacy laws. Let us know and we'll work with you on your request.

Children's privacy

This website is meant for adults arranging concrete work on their property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.

Keeping your information safe

We take reasonable steps to protect the information you send us and limit who on our team can see it. No website or internet connection is completely secure, though, so please don't send payment card numbers or other sensitive details through the contact form.

Changes to this policy

We may update this policy when our website or the tools we use change. The current version will always be posted on this page, and continuing to use the site after a change means the updated policy applies.

How to reach us about privacy

If you have a question or concern about your information, or want to make one of the requests above, reach out through our contact page or call us at (659) 901-5011. We're based in Alabaster, AL 35007, and we reply within 1 business day.

You can learn more about who we are on our about page, or head back to the Alabaster Concrete home page to see the concrete work we do.